Privacy Policy

This Privacy Policy explains how BetUnlocker (“BetUnlocker”, “we”, “us” or “our”) collects, uses, stores and protects your personal information when you use our website, applications and related services.

By using BetUnlocker, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, including:

• First name and last name
• Email address
• Account login information
• Subscription and billing information
• Preferences and settings
• Communications with our support team

We may also automatically collect certain technical and usage information when you use BetUnlocker, including:

• IP address
• Device and browser type
• Operating system
• Login activity
• Pages and features used
• General usage and interaction data
• Technical logs and error information

This information helps us operate, secure and improve the Service.

2. Account Information

When you create a BetUnlocker account, we collect the information necessary to create and manage your account.

This may include your name, email address and encrypted authentication credentials.

You are responsible for ensuring that the information associated with your account remains accurate and up to date.

3. Payment Information

When you purchase a BetUnlocker subscription, your payment is processed through an authorized third-party payment processor.

Depending on the payment method used, the payment processor may collect information such as your:

• Name
• Billing information
• Payment-card details
• Transaction information

BetUnlocker does not intend to directly store complete payment-card numbers or card security codes on its own systems.

We may receive limited payment information from our payment processor, such as payment status, transaction identifiers, card type and the final digits of your payment card, where applicable.

4. How We Use Your Information

We may use your personal information to:

• Create and manage your BetUnlocker account
• Provide access to the Service
• Manage subscriptions and payments
• Display relevant sports, leagues and bookmaker information
• Save your preferences
• Provide customer support
• Send important account or service communications
• Maintain the security of the Service
• Detect fraud, abuse or unauthorized access
• Diagnose technical problems
• Analyze and improve BetUnlocker
• Comply with applicable legal obligations

Where required by applicable law, we will rely on an appropriate legal basis for processing your personal information.

5. Your Preferences

BetUnlocker may allow you to select preferences such as:

• Bookmakers
• Sports
• Leagues
• Currency

We may store these selections with your account so that BetUnlocker can provide a more relevant experience and display information according to your preferences.

You can modify these preferences through your Account settings.

6. Communications

We may send communications necessary to operate your account, including messages concerning:

• Account security
• Subscription status
• Payments
• Important Service changes
• Changes to our Terms or Privacy Policy
• Support requests

Where permitted, we may also send product updates or promotional communications.

Where applicable, you may opt out of promotional communications. Essential account, security and transactional communications may still be sent.

7. How We Share Information

We do not sell your personal information.

We may share information with trusted third parties where reasonably necessary to operate BetUnlocker.

These may include providers of:

• Payment processing
• Website and cloud hosting
• Authentication
• Email delivery
• Customer support
• Analytics
• Security and fraud prevention
• Technical infrastructure

These service providers may process information only as necessary to perform services for us and subject to applicable contractual and legal requirements.

We may also disclose information where required by law, regulation, court order or another valid legal process.

8. Bookmakers and Third-Party Services

BetUnlocker displays information relating to third-party bookmakers and other external services.

BetUnlocker is independent from these third parties unless expressly stated otherwise.

If you leave BetUnlocker and access a third-party website or service, that third party’s own privacy policy and terms apply.

We are not responsible for the privacy practices of third-party websites or bookmakers.

9. Cookies and Similar Technologies

BetUnlocker may use cookies and similar technologies to operate and improve the Service.

These technologies may be used to:

• Keep users signed in
• Remember preferences
• Maintain security
• Understand how the Service is used
• Improve performance and reliability

Where required by applicable law, users will be provided with appropriate choices regarding non-essential cookies.

10. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure or destruction.

These measures may include encryption, secure communications, access controls and monitoring of our systems.

However, no online service or method of electronic storage can be guaranteed to be completely secure.

You should use a strong password and protect your BetUnlocker login credentials.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing the Service, maintaining business and transaction records, resolving disputes and complying with legal obligations.

Different categories of information may have different retention periods.

Where information is no longer required, we may delete or anonymize it, subject to applicable legal requirements.

12. International Data Transfers

BetUnlocker and its service providers may process information in countries other than the country where you live.

Where required, we take appropriate measures designed to ensure that international transfers of personal information comply with applicable data-protection requirements.

13. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Restrict certain processing
• Object to certain processing
• Request a portable copy of certain information
• Withdraw consent where processing is based on consent
• Lodge a complaint with an applicable data-protection authority

These rights may be subject to limitations and exceptions under applicable law.

To exercise an applicable privacy right, contact us using the details provided below.

14. Account Deletion

You may request deletion of your BetUnlocker account and associated personal information.

Certain information may need to be retained after account deletion where required for legal, regulatory, fraud-prevention, accounting or legitimate business purposes.

Where retention is not required, personal information associated with the account will be deleted or anonymized in accordance with our retention practices.

15. Children’s Privacy

BetUnlocker is not intended for children.

You must be at least 18 years old, or meet the higher minimum legal gambling age applicable in your jurisdiction, to use the Service.

We do not knowingly seek to collect personal information from individuals who are not eligible to use BetUnlocker.

If we become aware that personal information has been collected from an ineligible minor, we may take appropriate steps to delete the information and close the associated account.

16. Analytics and Service Improvement

We may use aggregated, statistical or appropriately anonymized information to understand how BetUnlocker is used and improve our products and services.

Where information has been properly anonymized so that it no longer identifies an individual, it may not be considered personal information under applicable data-protection laws.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to BetUnlocker, our business practices, technology or applicable legal requirements.

When we make material changes, we may provide appropriate notice through BetUnlocker or by other means.

The date at the top of this Privacy Policy indicates when it was most recently updated.

18. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact:

BetUnlocker
Operated by: BetUnlocker.com – Sports Intelligence and Analytics
Email: support@betunlocker.com